0–7 days01
Freeze window
Recall requests, indemnity claims and bank-to-bank freezes have their highest success rate. Blockchain funds are frequently still in a traceable first- or second-hop wallet.
Online fraud recovery • European Union, EEA & United Kingdom
Recovering funds lost to online fraud.Methodically. Across borders.
Money moved by fraudsters leaves a trail. Trump Law Group follows that trail through banks, payment institutions and blockchains, files where it counts, and pushes the case through the right jurisdiction — with 13+ authority channels across Europe behind it.
Free and confidential. No recovery is guaranteed — read why below.
Stage 01 — 06
A six-stage process, applied to every case
- 01
Intake and triage
Day 0 – Day 1
- 02
Forensic tracing
Day 1 – Day 14
- 03
Evidence file
Day 3 – Day 21
- 04
Authority coordination and formal notices
Day 5 – Day 30
- 05
Recovery action
Week 3 onwards
- 06
Resolution, reporting and closure
Ongoing
- 8,422
- Clients advised
- 21,000+
- Cases handled
- 13+
- Authority channels
- 1995
- Practising since
The single biggest factor
Speed changes what is possible.
Funds are most recoverable while they are still sitting somewhere identifiable. In the first days after a transfer, a receiving bank can often still freeze a balance and a payment institution can still act on a recall. Once money has been layered through mule accounts, exchanged, or moved off-chain, the routes narrow sharply — and some of them close permanently.
7–90 days02
Trace and pressure window
Funds have usually moved, but the trail is fresh. Exchange compliance teams, card scheme chargeback rules and regulatory complaints all remain viable routes.
90 days +03
Legal and coordination window
Recovery shifts towards civil process, disclosure orders, insolvency and multi-victim coordination. Slower and harder, but far from hopeless — a large share of our work starts here.
A late case is not a lost case. Matters that reach us years after the event are still assessed properly — but the honest answer is that earlier is materially better.
What we handle
The fraud types we work on every week
Different frauds leave different trails, and each needs a different first move. These are the categories our case teams are built around.
Fake investment and trading platforms
A professional-looking broker, trading terminal or fund site shows a rising balance that does not exist. Deposits are encouraged; withdrawals stall behind fees, taxes or verification demands that never end.
Learn moreCryptocurrency fraud
Funds sent to a wallet controlled by a fraudster — through a fake exchange, a bogus staking or mining scheme, a cloned wallet application, or a "portfolio manager" who needs a deposit to begin.
Learn moreRomance and long-contact investment fraud
A relationship built patiently over weeks or months on a dating app, social platform or messaging service, which eventually turns towards an investment opportunity, an emergency, or a platform that must be joined.
Learn morePhishing, spoofing and authorised push payment fraud
A transfer authorised by the account holder after a convincing approach: a message or call that appears to come from a bank, a courier, a tax authority or a utility, often with a spoofed number or a near-identical domain.
Learn moreBusiness email compromise and invoice redirection
A supplier invoice, payroll instruction or completion payment redirected after an email account is compromised or convincingly impersonated. Discovery usually comes when the real supplier chases payment.
Learn moreAdvance-fee and recovery fraud
A payment demanded up front to release something that does not exist: a prize, a loan, an inheritance, a released shipment — or, most cruelly, funds already lost to an earlier fraud.
Learn moreMarketplace, ticketing and goods fraud
Payment for goods, vehicles, rentals, tickets or services that never arrive, taken through a channel deliberately chosen because it carries no buyer protection.
Learn moreAccount takeover and unauthorised transactions
Transfers or card payments made without authority after credentials, a device or an SMS code were compromised — including SIM-swap attacks and unauthorised remote access.
Learn moreThe method
A six-stage process, applied to every case
No two frauds are identical, but the discipline is. Every matter moves through the same six stages, and at each one the case position is set out plainly in writing.
- 01Day 0 – Day 1
Intake and triage
Establishing what happened, what was moved, and whether there is a route worth taking — before anyone commits to anything.
Written case assessment — free, no obligation.
- 02Day 1 – Day 14
Forensic tracing
Following the money from the point it left to the point it can still be reached.
Tracing report identifying the reachable destination of funds, where one exists.
- 03Day 3 – Day 21
Evidence file
Building a file that a bank, a regulator or a court can act on without having to fill in gaps.
Exhibit-referenced evidence bundle, ready for simultaneous filing.
- 04Day 5 – Day 30
Authority coordination and formal notices
Filing in the right place, in the right language, and then chasing it.
Filing schedule with authority references and a live tracking log.
- 05Week 3 onwards
Recovery action
Converting a traced, evidenced, filed case into an actual return of funds.
Active recovery actions, each with a named counterparty and a tracked deadline.
- 06Ongoing
Resolution, reporting and closure
Getting recovered funds back to where they belong — and being straight when the answer is no.
Closing report, reconciliation and — where applicable — continued monitoring.
Why Trump Law Group
Built for cross-border cases, not just letters
Most fraud losses cross at least one border before they are noticed. That is where ordinary complaints stall — and where this practice was designed to work.
Cross-border by default
A case touching a Cypriot broker, a Baltic payment institution and an offshore exchange is a normal Tuesday. We work across 27 European jurisdictions and identify which one gives a case its strongest footing.
13+ authority channels
Our case teams coordinate filings with national cybercrime units, financial regulators and Financial Intelligence Units across the EU/EEA and UK — filed correctly, in the right language, to the right desk, and then chased.
Forensic tracing, not guesswork
Blockchain analytics, payment-rail reconstruction and open-source intelligence establish where funds actually went — because a claim only moves once you can point at a destination.
AI-assisted case intelligence
Our systems cross-reference every new submission against 21,000+ handled cases: shared wallet clusters, recycled website templates, repeat corporate shells and known operator patterns. Cases that look isolated frequently are not.
One case officer, start to finish
No call-centre handovers. A named case officer owns the matter and issues written updates at every stage — including the unwelcome ones.
Straight answers about odds
Where a case is not realistically recoverable, we say so in the free assessment rather than taking it on. That is precisely why we can be direct: we do not guarantee recovery, and we never have.
Technology
What the tooling actually does
Technology does not recover money on its own — evidence, jurisdiction and pressure do. But it decides how fast we find the thread worth pulling.
Blockchain tracing
Transaction-graph analysis across major chains and tokens, following funds through mixers, bridges and hop chains to the point where they touch a regulated exchange — the point at which a legal request can bite.
Payment-rail reconstruction
Rebuilding the SEPA, SWIFT, card and e-money path from statements and confirmations to identify the receiving institution, its regulator, and the correct recall or complaint route.
Entity and infrastructure mapping
Corporate registries, domain and hosting records, historic site snapshots and payment-processor fingerprints connect a website to the people and companies operating it.
Cross-case pattern matching
Every submission is matched against our case history. Where several people share an operator, matters are grouped — which raises the evidential weight and the priority a case receives.
Coordination
Working with the authorities, not around them
Our case teams coordinate filings with 13+ national cybercrime units, financial regulators and Financial Intelligence Units across the EU/EEA and the United Kingdom. A report that is properly drafted, correctly translated, sent to the competent desk and then followed up is treated very differently from one that is not.
- Complaints drafted to the evidentiary standard the receiving authority actually expects.
- Filed in the official language of the receiving jurisdiction.
- Routed to the competent authority for that fraud type — not simply the nearest police station.
- Cross-referenced with related reports so a case is not read in isolation.
- Tracked to acknowledgement, reference number and response, and escalated when they stall.
We are an independent private practice. We are not a public authority, we do not act on behalf of one, and no authority endorses us. Coordination means we file, follow up and cooperate — it does not mean we control any outcome.
Common questions
The questions people ask first
What does the free case review actually include?
A case officer reads the submission in full, reconstructs the timeline, checks the platform or entity named against our case history and public regulator warning lists, and identifies which payment rails and jurisdictions are involved. The result is a written assessment covering what appears traceable, which jurisdictions apply, which routes are realistically open, and any deadlines that are running. It costs nothing and commits you to nothing.
How quickly will someone respond?
Within 24 business hours for case review submissions. Losses reported within the last seven days are moved to the front of the queue, because that is the window in which a receiving bank may still be able to freeze a balance.
What if I do not have all the documents?
Send what exists. The assessment is done on whatever is available, and the case officer will tell you precisely which additional documents would change the picture and why. Nobody is turned away for having an incomplete file — most people do at the start.
Is the loss too small to be worth looking at?
Submit it regardless. Individually modest losses frequently match to others already on file involving the same operator, wallets or infrastructure, and grouped matters carry considerably more weight with both institutions and authorities. The review costs nothing either way.
It happened over a year ago. Is it too late?
Not necessarily. Recall and chargeback windows will have closed, but civil routes, insolvency processes, later law-enforcement seizures and multi-victim distributions all operate on much longer timescales. Older matters are assessed properly rather than declined on the date alone. The honest position is that earlier is materially better — not that later is hopeless.
What does this cost?
The initial case review and the written assessment are free and carry no obligation. If we can act, the scope of work and any costs are set out in writing before anything is agreed, so there is never an unexpected invoice.
Have the case looked at properly.
A free review answers three things: whether the funds are traceable, which jurisdiction the case belongs in, and whether there is a realistic route worth pursuing. If there is not, we will say so.
About 3 minutes • No payment details requested • Strictly confidential
- Free case review
- No obligation
- Strictly confidential
- GDPR compliant